Our capabilities fit my prospects needs and because of the distance, I decided to do a Web demo (business card templates, doc library, etc). Her reaction surprised me. She said that with all the printers that she had seen, she's never seen anything as user friendly as our Web site. I was floored by the comment, since she's located in a large metropolitan area with tons of printers nearby.
I guess the moral of the story is that a little shop from Camden can compete in the city.
Peter Palermo, Elm Street Printing & Graphics Inc., Camden, ME